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How to Troubleshoot for LAN and Wi-Fi Behavior on Toshiba Kira laptop and Dynadock docking station?

Challenge

We found that while connecting to the docking station, the connection still appeared as Wi-Fi instead of LAN for an unknown reason. It looks like the LAN is still considered low matric than Wi-Fi. Please note that Kira’s laptop doesn’t have a dedicated LAN port.

Solution

Play around with metric value on network connection for LAN/Wi-Fi, it didn’t work properly cause the IP address sets to dynamic not static so the value will get reset again.

Alternatively, we update the Wi-Fi drivers from the Toshiba website for this particular model.  It looks like the behavior is normal now.  We also asked the user to keep an eye on the icon logo on the taskbar (Wi-Fi and LAN).

Environment

Microsoft Windows 8.1
Toshiba Dynadock U3.0 Universal USB 3.0 Docking Station
Toshiba Kira – model PSUC1A-007005

Credits

Photo by Anna Tarazevich: https://www.pexels.com/photo/young-woman-using-laptop-in-the-kitchen-14751160/

[Note: Pageviews – 1,781 – before migrated from the Dewalist Blog website on 09/08/2020]

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Valdy

About Author

Valdy founded Dewacorp.com, a helpdesk and IT Services provider that has taken care of over 39,000 customer service requests in the past 15 years - that's nearly 2,600 per year. He also created the growing Dewalist.com - a classified website that has close to 55,000 page views and 6,000 user visits per month with 52,000 yearly published ads and 39,000 active registered users. He blogs for the ever-growing Dewapost.com, a tech blog that gets around 20,000 impressions per month with 700 clicks and 10 average pages first impressions on Google Search. You can reach him on the Contact Us page, social media links below or Dewachat.com.

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