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How to move from one Office 365 account to another?

Challenge

We have been adopting Microsoft Office 365 since earlier days through a Microsoft partner. Since now we took the benefit of becoming a Microsoft Partner directly by having Internal User Rights of the Office 365 licenses, the license won’t just apply to the current one so we have to move from one account to another manually. It means that we are moving one mailbox at a time from Office 365 to another Office 365 account.

Solution

1. Go to each Outlook email account and ensure to enable Cache Exchange Mode enabled plus set to Mailto Keep Offline = ALL (slide all the way to the right)

2. Compare each folder between Outlook and your current Office 365 outlook web

3. Set Outlook to Offline mode and do the export to PST.

4. Once it completes Open this PST and compares again the folders.

5. Go to the new account and import the PST.

Environment 

  • Microsoft Windows 7 and Windows 8
  • Microsoft Office 365

Credits

Photo by Cottonbro studio: https://www.pexels.com/photo/people-having-a-meeting-6805157/

[Note: Pageviews – 5,698 – before migrated from the Dewalist Blog website on 09/08/2020]

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Valdy

About Author

Valdy founded Dewacorp.com, a helpdesk and IT Services provider that has taken care of over 39,000 customer service requests in the past 15 years - that's nearly 2,600 per year. He also created the growing Dewalist.com - a classified website that has close to 55,000 page views and 6,000 user visits per month with 52,000 yearly published ads and 39,000 active registered users. He blogs for the ever-growing Dewapost.com, a tech blog that gets around 20,000 impressions per month with 700 clicks and 10 average pages first impressions on Google Search. You can reach him on the Contact Us page, social media links below or Dewachat.com.

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