How to Troubleshoot for “Splashtop for Business” Bandwidth Usage Issue
One of the remote sites has an excessive internet usage issue. It’s starting just a few months ago. The current internet plan has no real-time monitoring capability.
Due to only a few machines at remote sites, we install the SoftPerfect Networx application on each machine.
Accidentally while we are connecting remotely via Splashtop for Business, we found the usage per hour is around 25-35 MB upload on that device via Networx. So we turned off the remote access and try to log in within a few hours and we found that while not connecting is using very low bandwidth.
What causing continuous usage for around 24 hours is still puzzling us, it’s possible that keeping running for a long time or a bug/not-disconnect properly or hang on connection. What we could do is patch the latest update of the software and ensure is disconnected properly.
Microsoft Windows Vista, 7 and 8.1
SplashTop for Business
Photo by Christina Morillo – https://www.pexels.com/photo/woman-using-macbook-pro-1181543/
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