Solution

Try to do housekeeping first (the basic step) and this will help them to narrow down the issue and solve the problem quickly.

PC Troubleshooting methods

1. Have a service tag handy
2. Run diagnostics – Restart the PC and press F12 and select Diagnostics. The basic test took only 5 minutes while the complete one took about 30 minutes.

High Pitch Issue

• Take out the speaker by opening the keyboard
• Replace hard drive
• Run diagnostics
• Put the CD into CD-bay and let it run
• Update the sound card driver from Dell Support
• It seems that if the disc starts to write and the sound is gone but when idle then the noise comes up again

Blue Screen Death (iastorv.sys)

• Can’t get the memory dump both small and complete. It’s failed.
• Possibly related to the Windows Update which is updating one of the drivers.
• Dell can’t pinpoint this issue and the only way to do it is to reinstall the OS.
• Reinstalling the Windows OS solved the problem.

Rebuilding Dell Latitude E6400 Manually

• Install Windows Vista Business 32-bit using Reinstallation DVD Windows Vista Business 32BIT SP1 DVD
• Giving the standard PC name
• Install drivers from Dell Drivers and utility DVD
• Do Windows Update
• Install Microsoft Office 2007 Business/Professional
• Install Dell Application DVD – Cyberlink PowerDVD (comes from Dell)
• Install Roxio Creator 9.0 DE DVD (comes from Dell)
• Install CutePDF
• Install Adobe Acrobat Reader
• Install Adobe Flash Player
• Create H (home directory)
• Create S (shared) drives
• Change the Workgroup/Domain
• Copy the I386 folder into the temp folder

References

• Dell Latitude E6400
• Microsoft Windows Business 32 bits
• Contact number for Dell Premium Support: 1300 661 702

Credits

Photo by Pavel Danilyuk: https://www.pexels.com/photo/women-using-a-laptop-while-working-together-8640132/

[Note: Page views – 10,538 – before migrated from the Dewalist Blog website on 08/08/2020]