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Background We are getting used to the Remote and Monitoring Management (RMM) portal and looking at the information for the device is quite simple. However, some specific information is not available and the only way to get is by remoting to the machine. Sometimes the user at the other end is busy so not be […]
Challenge The remote machine is running under Workgroup, not as a Domain. The software updates such as Adobe Acrobat needs to be updated manually due to the current standard user credential won’t let the system install it (UAC) and it required an Administrator account to log in and run. The administrator has to log on to every […]
